1. Introduction
Welcome to Jedon 11+. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at hello@jedon11plus.co.uk.
When you visit our website [jedon11plus.co.uk], and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
2. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
- Names and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by our payment processor, [Stripe].
Information automatically collected
We automatically collect certain information when you visit, use or navigate the Services. This information may include IP address, browser and device characteristics, operating system, and technical information primarily needed to maintain security and operation of our Services.
3. How Do We Use Your Information?
We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
- To facilitate account creation and authentication process.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support.
- To send administrative and service-related information.
- To protect our Services from fraud and security threats.
4. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.
We share data with Stripe for payment processing and other third-party vendors who perform services for us on our behalf.
5. Do We Use Cookies?
Yes. We use cookies and similar tracking technologies to access or store information. These help us understand site traffic and your preferences for a personalized experience.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, generally not longer than 2 years past the termination of the user's account.
7. How Do We Keep Your Information Safe?
We use SSL Protocol and appropriate security measures to protect your personal information. However, please remember that no electronic transmission is 100% secure.
8. What Are Your Privacy Rights?
Under the UK General Data Protection Regulation (UK GDPR), you have rights including access, rectification, erasure, and data portability. Contact us at hello@jedon11plus.co.uk to exercise these rights.
9. Children's Privacy
Our Services are intended for parents and tutors, not for children directly. We do not knowingly collect information from children under 13.
10. Third-Party Websites
We have no control over the content or privacy practices of third-party websites linked through our Service.
11. Changes to This Policy
We may update this policy from time to time. The updated version will be effective as soon as it is accessible on our site.
12. Contact Us
By email: hello@jedon11plus.co.uk